Finny Migs Refund Policy
Finny Migs offers a return policy in addition to your rights under Australian consumer law. If you change your mind within 30 days of purchase you can request a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you are not happy with the quality of the products you received, please let us know and we can arrange for an exchange or a refund.
To complete your return, we require a receipt or proof of purchase (an order number will suffice). To submit an exchange or refund request, please email email@example.com.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.